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Skybell's support is an absolute joke. They are very nice, but they repeatedly failed to fully read my emails. I would give
them very detailed information like, I did a speed test, under these conditions, and here were my results. And they would reply something like, here's an idea, do a speed test, here's how to do it, and let me know the results. This happened repeatedly with various bits of information. Finally, being at my wits end, I wrote them an email letting them know I couldn't wait for them to start selling their product through 3rd party vendors so I could start reviewing it true to my word. I listed my previous experience, recapped the issues, and told them to quit
trying to blame my settings, ISP, and acknowledge their product was not functioning properly. I received a phone call the next day apologizing for my experience. Again, I had to repeat myself constantly to the guy trying to make things better from having to repeat myself constantly. Even after correcting him several times that I have had only 2 units the 1st and one replacement, at the end of the call he was still perplexed that I was having issues on my 3rd unit. He also kept saying things like I was the only person having issues with their product, still not owning the issue.
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Like the First Alert SA511CN2 3ST discussed in the section on photoelectric smoke alarms, the SCO501CN 3ST uses radio technology to set up a wireless network
with other First Alert interconnectable alarms smoke, CO or combination without the complications that a hardwired interconnected alarm system would entail, though you might need to experiment a little with alarm location to make sure that each unit is within range of at least one other interconnected alarm. Reviews of the First Alert SCO501CN 3ST are mostly strong. It receives a recommendation from Consumer Reports for its performance as a CO detector, but only a middling rating as a smoke detector as it only has photoelectric sensors for that function once again, Consumer Reports only recommends smoke detectors with both types of sensors, though not all experts agree that those types of alarms are the best option. Still, the SC501CN's performance earns the highest possible grade both when it comes to smoldering fires, and as a CO detector. It receives top ratings across the board for detecting high concentrations of CO, low concentrations of CO and the quality of its alerts. The Kidde KN COSM BA Est. $35 is also worth considering. This combination smoke and CO alarm has been around for a number of years, and was previously known as the Kidde KN COSM B. It has two key differences compared to the SCO501CN 3ST: It is a stand alone detector that does not communicate with other alarms and the smoke detector uses ionization, not photoelectric technology. It has a voice annunciator that will identify the type of hazard fire or CO, but can't relay that to other detectors. It's not been professionally reviewed, but there's a large body of mostly satisfied users that post feedback at Amazon, where its overall
score is 4.
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Tyco International Ltd. 7. 9. 1
Company Overview7. 9. 2 Company Snapshot7.